Studio Policies

Lesson Cancellations

Please provide at least 24 hours advance notice for any lesson cancellations.  More notice is greatly appreciated, but not required.  A makeup lesson may be scheduled if adequate notice is provided.  

If you are feeling sick, cancel your lesson with as much notice as possible.  You will not be charged a late cancellation fee.  Do NOT come to your lesson while sick.

Late Cancellation Fee

Your lesson will be fully refunded if the reason for cancellation is sickness or emergency regardless of how much notice is provided.    

For all other late cancellations or no-shows, a $15 fee will be charged in lieu of your normal lesson price.  If you have pre-paid for lessons, the rest of the lesson price will be credited to your next bill or refunded depending on your preference.  

Weather-Related Cancellations

If the weather creates unsafe conditions for traveling, please cancel your lesson with as much notice as possible.  An exception to the 24-hour lesson cancelation policy will be made for unsafe weather conditions.

Payment 

You may pay for lessons individually or monthly.  Monthly payments are due by the 15th of each month and individual payments are due at the time of the lesson.  Payments can be made via VENMO, credit card, cash, or check.  For checks, please make the payment out to Terra Tone Music, LLC.  

Lesson Location

Lessons will occur in the instructor’s home studio in West Hillsboro.